Jul 2024 — Present · USA
Led business operations and growth initiatives for a SAAS company, driving lead generation, optimizing support processes, and expanding market presence.
Work
Sep 2023 — Jun 2024 · Nigeria. USA
Provided comprehensive executive support to the CEO of a SAAS company, optimizing productivity, managing complex schedules, and facilitating key projects.
Dec 2022 — Jun 2023 · UK
Delivered high-level executive support, optimizing workflow efficiency and enhancing strategic decision-making through meticulous administrative and research support.
Aug 2022 — Oct 2022 · UK
Managed administrative tasks and customer service operations, improving efficiency and client satisfaction for a property management firm.
Nov 2017 — Jul 2022 · Nigeria
Provided dedicated customer support, resolving inquiries and implementing process improvements to enhance service quality and customer retention.
Education
Certificates
Handson Project Management
Fundamentals of Agile and Waterfall Project Management
African Leadership Xcelerator
Customer Service Foundations
Languages
English
Portuguese
Yoruba
Native
Skills
Executive Support & Operations
Clear Communication
Critical Thinking
Problem-Solving
Email Management
Organization & Time Management
Customer Relations
Attention to Detail
Emotional Intelligence
Professional Writing
Confidentiality & Data Security
Teamwork & Collaboration
Process Optimization
Project Coordination
Document Management
Stakeholder Communication
Workflow Automation
CRM Management
Report Generation
Vendor Management
Travel Coordination
Workload Prioritization
Resource Allocation
Software & Tools
Google Workspace
Microsoft Office Suite
Canva
Zendesk
Zoom
Jira
Monday.com
Trello
Slack
Discord
Calendly
Hubspot
Zoho
Asana
Todoist
LastPass
Notion
AI Tools
ClickUp
Microsoft Teams
Salesforce
Basecamp
Airtable
Freshdesk
Intercom
Hootsuite
Zapier